Shipping policy
Politique d'expédition / Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
| Destination | Estimated Delivery | Cost |
|---|---|---|
| France | 2–3 business days | [Free above 50, €0.00 / Flat rate €4.90] |
| EU | 5–7 business days | [Flat rate €9.90] |
| International | 7–14 business days | [Flat rate €14.90] |
Carriers We ship via [Colissimo / DHL / Chronopost / other]. A tracking number will be sent to your email once your order has shipped.
Delays We are not responsible for delays caused by customs, weather, or carrier disruptions. If your order hasn't arrived within the estimated timeframe, please contact us at [your email].
Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date and we will work to resolve the issue promptly.
Contact For any shipping questions: [pawbliss@pawblisspet.com]